FAQ

General Questions

What is the safety checklist before going on the water ?

131Prelaunch Checklist
1、Never remove the Styrofoam in sit-in kayaks, as they provide additional flotation and are installed in production;
2、Always wear a proper personal flotation device (PFD);
3、Always have an emergency safety kit on hand as required by applicable laws (whistle, etc.);
4、Remove the hardware used to attach the kayak during transport;
5、Ensure the drain plug is firmly in place;
6、Ensure the length of your paddle is properly adjusted for your height;
7、To board your kayak, put your foot in the centre of the kayak to ensure it remains stable.

How do I clean my kayak, canoe, fishing boat, or hardshell SUP?

The best way to clean your product is by using fresh water or a combination of mild soap and warm water. This is very important after paddling in salt water, especially if your boat is outfitted with a rudder system. Be sure to thoroughly rinse the rudder, rudder cables, and footbraces with fresh water to remove salt residue;
If superficial scratches occur, they can be removed or reduced by using a marine boat polish designed for polyethylene hulls. Sanding or the use of an abrasive rubbing compound is not recommended. To keep your kayak shining and minimize the long-term degradation caused by UV exposure, use an ultraviolet protectant such as 303 Aerospace Protectant We also recommend rinsing it with fresh water after each use to remove sand and saltwater deposits. Clean your watercraft regularly to keep it looking like new. Some chemical substances contained in cleaning products and sunscreen lotions are likely to damage the finish of your kayak;
Caution must be used if you decide to use a pressure washer to clean your product;
Never use the pressure washer on the deck of your watercraft, as it could damage accessories and stickers;
Only use a pressure washer on the hull below the water line;
Always use widest setting on the jet spray

Can I paint my watercraft?

1、Never try to paint your kayak. Paint will not adhere to the hull;
2、Caution must be used if you decide to use a pressure washer to clean your kayak;
3、Never use the pressure washer on the deck of your kayak, as it could damage accessories and stickers;
4、Only use a pressure washer on the hull below the water line;

Where is the serial number on my watercraft?

For your kayak serial number
Usually there is a depression on the left side of the bow, where the serial number is located

About Your Kayak

Does kayak length affect stability?

The length of the kayak will allow for better glide, depending on the weight and size of the paddler. The length you choose will be based on the type of kayaking you want to do and your height.

Can I use my kayak in the ocean or rough waters?

Our kayaks and boats are designed for recreational use and shouldn’t be used in the ocean. You should always see the shore and stay at a safe distance for you to be able to swim back in case of capsizing. Our products are meant to be used only in calm waters.

How do I pick the right paddle?

Choosing a paddle is largely a matter of personal preference. There are many sizes, shapes, and materials available. If possible, try several different paddles and choose the one that feels best.

Keep in mind that a paddle is an extremely important piece of gear that can make or break the pleasure of a full day on the water. Take the time to decide what works best for you.

How can I transport my kayak?

You can transport your kayak

1、By hand: Carry the kayak by using the carrying handles located at the front, rear, or centre. If necessary, use a transport cart to help you with the transport. Do not use the handles to fasten your kayak to your vehicle;
2、By vehicle: We recommend using a car top carrier to transport your kayak by vehicle. Remove all accessories and put them into the vehicle before leaving to avoid damaging or losing them.

Warning
1、Avoid dragging your kayak across the ground to prolong its life and maintain its look and performance. Two people, utilizing the carrying handles, are the best way to transport the boat. Alternately, you can transport using a kayak cart
2、To safely transport your kayaks, we recommend using one of our car top carriers:

How should I store my kayak?

Short-term storage
We recommend placing our products on a level surface for storage. You can also try our new storage straps or our kayak wall rack.

Our products are made of polyethylene plastic, which has memory capacity. When a product is stored in a manner other than plastic, level storage is recommended; small pressure points where the weight of the product is supported may appear.

Storing your kayak for an extended period
◆ Clean your kayak;
◆ Remove tight straps or ropes from the hull, as this can deform your kayak over time;
◆ Remove the drain plug and leave it out, as this will regulate the air pressure inside the kayak. Place the kayak in an upright position (on its stern) to empty any water that has accumulated because of condensation or seepage;
Store your kayak in a well-ventilated and shaded area. Direct sunlight for an extended period can damage it. Do not store your kayak in a bag or tarp for extended periods. Prolonged storage of a wet kayak in a wet bag or tarp may cause mould and osmotic blisters. Bags and tarps collect heat and can potentially overheat your kayak;
◆ Place your kayak on a flat surface. Avoid placing it on sawhorses for an extended period. Avoid placing it close to a heat source (e.g., a stove, radiator, etc.) or hanging it by its carrying handles, as this could deform the hull over time. Cover it with a cockpit cover if you store it outdoors;

The best approach
Of course, everyone has their own constraints. However, if you have a choice, the best approach is to store your boat indoors, away from significant temperature variations, rodents and pests, and direct sunlight. In addition to being inside, it must be well supported to avoid any lasting deformation of the hull.

Should I take out the Styrofoam blocks from my kayak?

Do not remove the Styrofoam blocks. These blocks are extra flotation and will keep your kayak above water in case it capsizes or fills up with water.

Repair of Hard-Shell Kayaks(plastic)

Can I repair my kayak if it gets cracked?

YES.  All or our products are made of high density polyethylene and can be repaired at home with some basic tools and some spare polyethylene.  You can contact our customer support team to get a hot knife repair kit and instructions on how to do the repair yourself at home.

About Your Canoe

How should I store my Canoe?

The best canoe storage is upside-down in a cool, dry place. The canoe must be off the ground. A rack or sawhorses work well, but some protection can be obtained by using blocks. If you want to suspend the canoe from above, make sure the canoe's weight is resting evenly on the gunwales. Do not store heavy objects on top of the canoe, and do not store a canoe on its side. Both will cause the hull to deform over time. If it will be exposed to the wind, make sure your canoe is securely tied. Inside storage is preferred because it protects the hull from temperature extremes and exposure to rain or snow. Do not store our canoe near a direct source of heat (e.g., a furnace): high temperatures are as detrimental as extreme cold. If outside storage is necessary and a cover is desired, some precautions are needed. Make sure the cover will withstand snow loads or heavy rain. A plastic cover will protect the canoe from light precipitation and exposure, but do not allow the plastic to touch the hull. Leave the downwind end open for air circulation; moisture trapped between the cover and the canoe will discolour the hull. Some grey weathering of the gunwales will occur with outside storage.

How to transport my Canoe?

To safely transport your kayaks, canoes, or SUPs, we recommend using one of our car top carriers:

About your fishing boat and pedal boat

How to store my fishing boat?

Storage short term

◆ Insert weather caps in the bow and stern trolling motor sockets;
◆ Cover the boat with a mooring cover to avoid water accumulation in the boat.

Storage long term

◆ Pull the fishing boat out of the water;
◆ Remove the drain plugs and stand the boat on its bow to remove any water accumulation;
◆ Remove motor, fuel tank(s), battery, swivel seats, cushions, oars or paddles and all other accessories, empty livewell completely and store these pieces properly;
◆ Set the boat upside down on level ground;
◆ Cover the fishing boat with a tarp or canvas;
◆ Never store the boat on sawhorses or comparable supports;
◆ Avoid prolonged, unnecessary exposure to the sun, as this may damage the fishing boat cosmetics.

How do I transport my fishing boat?

◆ Do not use handles to secure fishing boat for transport;
◆ We recommend a bunk trailer as keel rollers could eventually dent the hull. Respect the load recommendations that the trailer is built for;
◆ Your fishing boat is very light so be sure to calculate total weight of the motor, if applicable, plus the boat and gear before trailering to avoid any unnecessary bouncing of your boat on larger trailers;
◆ Ensure that the fishing boat is properly secured to the trailer;
◆ Remove swivel seats, livewell and battery compartments, and any other accessories before trailering to prevent loss or damage.

How to store my pedal boat?

Storage short term
◆ To drain: remove the drain plug and stand the pedal boat on its bow.

Storage long term
◆ To store your pedal boat for long periods of time, remove the drain plugs and stand the pedal boat on its bow to remove any water accumulation;
◆ Set the pedal boat right side up on the ground with a mooring cover;
◆ Avoid placing heavy objects on the pedal boat. 
◆ Never store a pedal boat on sawhorses;
◆ Avoid prolonged or unnecessary exposure to the sun, as this may damage the pedal boat’s finish.

How do I transport my pedal boat?

◆ The best way to transport a boat is on a flatbed trailer that is built specifically for a pedal boat to allow for easy loading and launching. If a trailer is not an option, a pedal boat can be transported in the back of a truck or on a roof rack;
◆ The carrying handles at both ends help in the transportation of the pedal boat by hand. These handles should not be used to fasten the pedal boat to a vehicle;
◆ Do not use handles to secure pedal boat for transport;
◆ If your pedal boat is equipped with adjustable seat backs and cooler lidssecure the, you should remove them before transporting to avoid loss or damage.